privacy policy

Direct Relations Limited

We are committed to protecting your privacy

This website is operated by Direct Relations Limited ("We" or "Us" or "Our"). We are committed to protecting your personal information and will keep the information you provide Us with safely and securely. We are registered under the Data Protection Act and we comply with the General Data Protection Regulation (EU) 2016/679) (“GDPR”) and the Data Protection Act 2018 (“DPA”).

Why we collect data

Where we collect information about you it is used for the following reasons:

1. to provide you with information about Us [and Our clients] that you have requested;
2. to provide you with the best possible service and to make your use of the Website more rewarding and useful, We may monitor user patterns. Please note this website uses cookies. View our cookie policy;
3. with your consent, to send you information about Our products and services and/or those of Our clients by e-mail, telephone or post.

Disclosing Information

We will not sell or share your personal information with third parties.

Accuracy and Access to Data

You have a right to see the information that We are holding on you at any time. There is no charge for providing you with this information unless we believe your access request is unfounded, repetitive or excessive. In this case we may charge you a reasonable fee to access your personal data or we may decide not to comply with your request. We will notify you if this is the case. We will require you to provide appropriate evidence of your identity before we respond to your request. Typically this identification evidence will be a photocopy of your passport or photo driving licence, which a solicitor or bank has certified as being a true copy of the original and a copy of a recent utility bill detailing your current address. Requests for access to data should be sent to information.officer@dr-agency.com

You can check that the information that We are holding on you is accurate by e-mailing Us at information.officer@dr-agency.com and We will e-mail a copy of the information to you. If the information that We have on you is not correct then you can request Us to correct any inaccuracies. We will take steps to validate the information that We hold on you and where appropriate correct Our records.

In addition, even if you have given Us your consent to receive marketing information you can request that we stop contacting you and delete the information that We hold on you by sending an e-mail to Us at information.officer@dr-agency.com.

Links to Third Party's Websites

When you are using the Website you may move to other websites which are not operated by Us ("Third Party Websites"). Third Party Websites may send their own cookies to you and collect or request data and personal information. We do not control Third Party Websites and therefore are not responsible for them. By having a link to Third Party Websites from Our Website We do not make any promise or recommendation about the Third Party Websites and We may not have any connection with the people who operate the Third Party Websites. You should always read the privacy policy of Third Party Websites as their policy may be materially different to Ours.

Changes to the Privacy Policy

From time to time We may decide or be legally obliged to update this privacy policy. We will post any changes on the Website. Except as required by law, any modifications of this privacy policy will not affect our treatment of data collected prior to the effective date of the policy change.